Images are not displayed in emails, newsletters or signatures in classic Outlook
Users are experiencing issues with images not displaying in emails, newsletters, or signatures in classic Outlook. This problem began with Version 2604 Build 19929.20164+ and may show an error message regarding linked images. The Outlook Team is currently investigating the issue and has provided a workaround to avoid setting images with Wrap Text options.
- ▪Images in emails may show a red x or an error message indicating they cannot be displayed.
- ▪The issue started with Version 2604 Build 19929.20164+ of classic Outlook.
- ▪The Outlook Team is investigating the problem and will provide updates as they become available.
Hacker News (Newest) files mainly under programming. We currently carry 5,306 of its stories.
Story provenance
Source · retrieval · rights · ranking — open for full record
inspect →
Story provenance
Attribution is not the same as permission. This drawer separates discovery metadata, excerpts, WeSearch-generated summaries, reuse status, and whether the publisher receives the visit. Nothing here claims a legal grant the publisher has not made.
Record
| Original publisher | Microsoft |
| Canonical URL | https://support.microsoft.com/en-us/office/images-are-not-displayed-in-emails-newsletters-or-signatures-in-classic-outlook-74600b12-905a-4f2c-9de5-ba295a675216 |
| Publication time | Sun, 24 May 2026 01:55:03 +0000 |
| Retrieval time | 2026-05-24T02:37:29.540Z |
| Last seen | 2026-05-24T02:37:29.540Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | tpP4fjge6nKg |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
Rights status (four layers)
WeSearch handling by dimension
| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
Last Updated: May 18, 2026 ISSUE When you include an image in an email or a newsletter or as part of a signature, you find that the image is not displayed. The image may include a red x and an error but not in all cases. This issue starts occurring with Version 2604 Build 19929.20164+. An error on the image may display with the following: “The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.” To check if this is the issue you are having, do the following: Open the email in classic Outlook. On the ribbon, select Move > Actions > Other Actions > View Source. Search the email for cid and locate the tags below.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Microsoft.