Nine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical Skills
LeadershipLeadership StrategiesNine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical SkillsByShep Hyken,Contributor.Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker.Follow AuthorJul 26, 2026, 08:00am EDT--:-- / --:--This voice experience is generated by AI. Learn more.This voice experience is generated by AI.
- ▪LeadershipLeadership StrategiesNine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical SkillsByShep Hyken,Contributor.Forbes contributors publish independent expert analyses and insights.
- ▪Shep Hyken is a customer service/CX expert, author & keynote speaker.Follow AuthorJul 26, 2026, 08:00am EDT--:-- / --:--This voice experience is generated by AI.
- ▪Learn more.This voice experience is generated by AI.
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| Original publisher | Forbes — Business |
| Canonical URL | https://www.forbes.com/sites/shephyken/2026/07/26/nine-out-of-10-leaders-say-life-skills-more-important-than-aitechnical-skills/ |
| Publication time | Sun, 26 Jul 2026 08:00:00 -0400 |
| Retrieval time | 2026-07-26T12:08:03.250Z |
| Last seen | 2026-07-26T12:08:03.250Z |
| Headline source | Publisher (no WeSearch rewrite) |
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| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
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Opening excerpt (first ~120 words) tap to expand
LeadershipLeadership StrategiesNine Out Of 10 Leaders Say Life Skills More Important Than AI/Technical SkillsByShep Hyken,Contributor.Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker.Follow AuthorJul 26, 2026, 08:00am EDT--:-- / --:--This voice experience is generated by AI. Learn more.This voice experience is generated by AI. Learn more.SummaryDespite the rapid integration of AI into workplaces, a High Point University study of over 500 C-suite executives reveals that "life skills" remain the top predictor of success. Executives overwhelmingly prioritize emotional intelligence, work ethic, and problem-solving for hiring and leadership, with 90% affirming their importance.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at Forbes — Business.
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