Password manager maker LastPass says hackers stole customer support case data during Klue breach
Password manager maker LastPass is notifying customers that their personal information and customer support case records were stolen during a recent hack at one of its technology partners, marking the company’s latest data breach in recent years. In an email shared with TechCrunch from an affected customer, LastPass said the breach occurred at market research firm Klue, and not its own systems. However, hackers abused their access to obtain reams of data about LastPass customers.
- ▪Password manager maker LastPass is notifying customers that their personal information and customer support case records were stolen during a recent hack at one of its technology partners, marking the company’s latest data breach in recent
- ▪In an email shared with TechCrunch from an affected customer, LastPass said the breach occurred at market research firm Klue, and not its own systems.
- ▪However, hackers abused their access to obtain reams of data about LastPass customers.
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| Original publisher | TechCrunch |
| Canonical URL | https://techcrunch.com/2026/06/23/password-manager-maker-lastpass-says-hackers-stole-customer-support-case-data-during-klue-breach/ |
| Publication time | Tue, 23 Jun 2026 15:12:37 +0000 |
| Retrieval time | 2026-06-23T15:31:53.245Z |
| Last seen | 2026-06-23T15:31:53.245Z |
| Headline source | Publisher (no WeSearch rewrite) |
| Excerpt source | publisher body |
| Excerpt method | First ~120 words (~800 chars) of extracted publisher body, fair-use limited. |
| Summary | WeSearch · cerebras-chat (WeSearch summarizer) |
| Summary source text | contentText |
| Citation coverage | Summary is a WeSearch-generated derivative; primary citation is the original publisher URL. |
| Cluster | OlH4Oamz6N08 |
| Cluster logic | Grouped by semantic title/content similarity across sources within a rolling window. Same-publisher template collisions are excluded from coverage comparison. |
| Ranking reason | Story pages are not engagement-ranked. Hub feeds use recency, with optional source-diversified chronological ordering (cap consecutive stories per source). No personalized ranking. |
| Publisher visit | Yes — open original |
| Substitutes article? | No — link-out required for full text |
Rights status (four layers)
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| Indexing | May the item be indexed (stored, ranked, made findable)? | Allowed |
| Snippet | May a short excerpt of the publisher's text be shown? | Allowed |
| AI summary | May WeSearch generate its own short summary of the article? | Limited |
| Retrieval / RAG | May the content be exposed for third-party retrieval-augmented generation? | Not asserted |
| Model training | May the content be used to train AI models? | Not asserted |
| Commercial reuse | May the content be reused commercially? | Not permitted |
Basis: Derived from the published RSS/Atom feed. Contact: [email protected]. Reviewed: 2026-07-24.
Opening excerpt (first ~120 words) tap to expand
Password manager maker LastPass is notifying customers that their personal information and customer support case records were stolen during a recent hack at one of its technology partners, marking the company’s latest data breach in recent years. In an email shared with TechCrunch from an affected customer, LastPass said the breach occurred at market research firm Klue, and not its own systems. However, hackers abused their access to obtain reams of data about LastPass customers. LastPass is the latest in a growing list of cybersecurity companies that have reported data thefts as a result of the breach at Klue, which the company disclosed last week. Several other affected companies include HackerOne, Recorded Future, and Tanium.
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Excerpt limited to ~120 words for fair-use compliance. The full article is at TechCrunch.
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